Online purchases

Do you have any comments about your online Claudio Ferrici purchase? Please contact with our customer service at phonenumer: +31 (0)161-234848 or by sending an e-mail: postmaster@claudioferrici.com right after your purchase. 

We guarentee to refund any item you are not completely happy with when you return it to us in saleable conditions whitin 14 days of receipt. Your item should be in their original packaging. And must be returned in their original box. Before you will return your item, please contact us by e-mail: postmaster@claudioferrici.com

Claudio Ferrici offers you 1 year guarantee. The wearing out of the product due to normal use is not a part of guarantee. We also do not offer any guarantee if the product is used in a way which it is not meant to be used. For all guarantee issues we require the order confirmation which have been emailed to you when you bought the product including purchase price and date.
  

Purchase through a dealer

Did you buy your Claudio Ferrici through an authorised dealer and you are not satisfied? Please contact your dealer. He/she will take care of this matter and we will do our utmost to solve the issue.


Claudio Ferrici offers you 1 year guarantee. The wearing out of the product due to normal use is not a part of guarantee. We also do not offer any guarantee if the product is used in a way which it is not meant to be used. 

For all guarantee issues please contact your dealer. Please note that both dealer and Claudio Ferrici always require an orginal proof of purchase which includes date of purchase and the purchase price of your product.

 

Our general conditions apply to purchases. Please click here for our general terms.